Re: ATA WRITE DMA Timeouts and Link Reset Issues

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On Wed, Apr 2, 2025 at 1:29 PM Damien Le Moal <dlemoal@xxxxxxxxxx> wrote:
>
> On 4/2/25 15:40, Naveen Kumar P wrote:
> > Questions:
> > 1. What could cause periodic WRITE DMA timeouts followed by link resets?
>
> The drive not responding (drive failing for whatever reasons)
>
> > 2. Could this be a hardware-related issue (e.g., cabling, drive aging)
> > or a kernel bug?
>
> It always can be a bug, but it looks like this is with a kernel version 4.4,
> which is really old. Please try with the latest kernel. We do not debug older
> kernels.
>
> Hardware (SSD) failing is more likely though. Your SSD is being operated with
> NCQ turned off:
Thank you for your response. Would re-enabling NCQ (if possible) help
improve performance, or would it likely introduce instability?

I observed that when the system is in this state (frequent WRITE DMA
timeouts and link resets), running aplay from alsa-utils debian
package results in the following error:
aplay: pcm_write:2086: write error: Input/output error

Could these storage timeouts be affecting aplay? Is there a known
relationship between these two failures?

>
> ata2.00: FORCE: horkage modified (noncq)
>
> which indicates that it is somewhat buggy to start with...
>
> > 3. What additional debugging steps or kernel parameters would you
> > recommend to further diagnose this issue?
>
> Try latest stable kernel (6.14). But I suspect you will see the same issue.
>
> >
> > Complete dmesg log is attached to this email.
> > I appreciate any guidance you can provide. Please let me know if
> > further logs or details are required.
>
> The errors you see are timeouts. So it seems that your SSD is simply not
> responding. This could thus be a hardware problem with your drive.
> If you can, try testing with another (newer) SSD ?
>
>
> --
> Damien Le Moal
> Western Digital Research





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