Re: problems adding a new printer to HP Device Manager

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Well disabling firewalld did not help, so,...

On 3/31/25 11:48 AM, Ger van Dijck wrote:

Hi Robert,


Install root-net-bonjour.


dnf install root-net-bonjour
Updating and loading repositories:
...
Repositories loaded.
Failed to resolve the transaction:
No match for argument: root-net-bonjour
You can try to add to command line:
  --skip-unavailable to skip unavailable packages



run hp-get <ipnumber> :Warnings HP printer is not  hplip installed , and /.hplib/hplib.conf could not access file.

# (sudo) hp-check

               hp-tool (box)

               hp-plugin

               hp-get <ipnumber>


Succes,


Ger van Dijck.

On 31-3-2025 14:31, Robert Moskowitz wrote:


On 3/31/25 3:32 AM, Will McDonald wrote:
On Mon, 31 Mar 2025 at 03:01, Robert Moskowitz <rgm@xxxxxxxxxxxxxxx> wrote:
I just set up an HP 9125e ink jet. 
On my F41 system with Xfce, I have the printer showing in Printer Setup
and can print to it.
But I cannot get HP Device Manager to find the thing.
I tried both the DNS name I have for it and the direct IPv4.

Are you sure you mean HP Device Manager? That looks like a piece of software for thin client management? (https://h30670.www3.hp.com/portal/swdepot/displayProductInfo.do?productNumber=HPDEVMAN)

HP Device Manager gets installed by something when I set up my system.  It uses HPLIB.  It is great for interfacing with XANE? for the scanning functions.  I probably use it more for the scanning than anything else.


What's the package name & version? Where did it come from and how was it installed?

About says HPLIB ver 3.24.4
and Device Manager Version 15.0(Qt4)


Regardless, do you have a firewall enabled? If you *temporarily* disable it, does the situation change?

I was thinking that this morning and something I will try soonish.


Is there anything in the systemd journal, or any logs used by whatever HP Device Manager is? (Identify the process ID(s) then lsof to see if it's holding any interesting looking files open.)

Grumble.  I get into systemd journal once a year, it seems, and everytime it is a whole research project to figure out how to find what I want.  Well try firewall first.


thanks



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