Hello,
I'm helping someone who was having trouble with their Wi-Fi on Asus
VivoBook E410KA. The device uses the QCA9377 Wireless Chip.
The device suffered from a single packet loss within 33 seconds while
running a continuous ping. There might be some PCIe-level communication
problems too.
All the relevant logs can be found here in a redacted form:
First part (ping, hostnamectl, ip addr, lspci):
https://gist.github.com/BandhanPramanik/7eefd192c3a728d2473687a786fbbc01/raw/e77f0fa1cf35c748730df220b0057399ac78f539/miscellaneous
Second part (cat /proc/interrupts, modinfo ath10k_pci):
https://gist.github.com/BandhanPramanik/7eefd192c3a728d2473687a786fbbc01/raw/e77f0fa1cf35c748730df220b0057399ac78f539/miscellaneous%25202
dmesg:
https://gist.github.com/BandhanPramanik/7eefd192c3a728d2473687a786fbbc01/raw/e77f0fa1cf35c748730df220b0057399ac78f539/dmesg
We’re not sure if this is a driver issue, a firmware problem, or maybe
something hardware-specific.
Has anyone seen something similar with this chip? Any tips on how to
troubleshoot or fix the packet loss?
Thanks,
Bandhan Pramanik
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